Phone: 772-290-5223
info@bestwaterheater.com

PRIVACY POLICY & TERMS & CONDITIONS

How Mr. Pure Water handles the information you share with us, and the terms that govern your use of this website. Please read both sections before requesting a water test, an estimate, or a purification system installation.

Effective Date: August 28, 2026

Part One

Privacy Policy

Mr. Pure Water ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our water testing, purification, and filtration services. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Service and installation address
  • Property and water supply details, such as whether you are on municipal water or a private well, household size, and any existing filtration or softening equipment
  • Any information you submit through contact forms, quote requests, water test requests, or appointment scheduling

We may also automatically collect certain information when you visit our website, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site

This information helps us improve website performance and user experience.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and service requests
  • Schedule appointments, water testing, and system installations
  • Recommend and correctly size a purification or filtration system for your home
  • Communicate with you about your request or our services
  • Register equipment warranties on your behalf and support future service
  • Improve our website and marketing efforts
  • Comply with legal or regulatory requirements
We do not sell or rent your personal information to third parties.

Water Test Results & Property Information

If we test the water at your property, the results are tied to your service address and are treated as part of your customer record. We use this information to recommend and size equipment, to document the condition of the water before and after installation, and to support any future service or warranty work.

We may share test samples or results with independent laboratories and equipment manufacturers where that is necessary to complete an analysis or register a warranty. We do not publish your results or identify your property in marketing materials without your permission.

Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to enhance functionality and analyze website traffic. Cookies help us understand how visitors use our site so we can improve content and usability.

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

Sharing of Information

We may share your information only in the following circumstances:

  • With service providers or contractors who assist us in operating our business, such as website hosting, scheduling tools, water testing laboratories, and equipment manufacturers
  • To comply with legal obligations, court orders, or law enforcement requests
  • To protect the rights, property, or safety of Mr. Pure Water, our customers, or others

All third parties we work with are expected to maintain the confidentiality of your information.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. While no method of transmission over the internet is 100% secure, we strive to safeguard your data against unauthorized access, disclosure, or misuse.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without parental consent, we will take steps to delete it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of your data. To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of those changes.

Part Two

Terms & Conditions

Welcome to the Mr. Pure Water website ("Website"). These Terms & Conditions ("Terms") govern your access to and use of this Website. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

Use of the Website

The Website is provided for general informational purposes regarding Mr. Pure Water's water purification and filtration services. You agree to use the Website only for lawful purposes and in a manner that does not infringe on the rights of, restrict, or inhibit anyone else's use of the Website.

You may not:

  • Use the Website for any unlawful purpose
  • Attempt to gain unauthorized access to the Website or its systems
  • Interfere with the Website's operation or security
  • Use automated tools (bots, scrapers, etc.) to access the Website without permission

No Professional, Health, or Binding Advice

Information provided on this Website is for general informational purposes only and does not constitute professional, technical, medical, or legal advice. Nothing on this Website should be relied on as an assessment of the water at your property or as guidance about the health effects of any contaminant.

Actual services, pricing, recommendations, and results may vary based on source water quality, site conditions, local codes, and individual circumstances.

Submitting a form or contacting us through the Website does not create a binding contract or service agreement.

Service Requests & Estimates

Any service request, estimate, or quote provided through the Website, by phone, or by email is non-binding unless confirmed in writing by Mr. Pure Water.

Prices, availability, and timelines are subject to change based on water testing, on-site inspection, scope of work, materials, and local regulations.

Water Quality & System Performance

The performance of any purification or filtration system depends on the quality of the incoming water, water pressure, household usage volume, and adherence to the recommended filter replacement and maintenance schedule. Systems that are not maintained as directed will not perform as described.

Any contaminant reduction figures, capacity ratings, or performance claims shown on this Website reflect manufacturer or third-party testing conducted under controlled laboratory conditions. They describe the capability of the equipment and are not a guarantee of the results you will obtain at your property.

Our systems are not represented as making water of unknown or unsafe quality safe to drink. Where a public advisory, boil-water notice, or health authority guidance applies to your water supply, follow that guidance regardless of any equipment installed.

Intellectual Property

All content on this Website—including text, images, logos, graphics, and design elements—is the property of Mr. Pure Water or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any content on this Website without prior written consent from Mr. Pure Water.

Third-Party Links

This Website may contain links to third-party websites for convenience or informational purposes. Mr. Pure Water does not control and is not responsible for the content, accuracy, or privacy practices of any third-party websites. Accessing third-party sites is done at your own risk.

Disclaimer of Warranties

This Website is provided on an "as is" and "as available" basis. Mr. Pure Water makes no warranties, express or implied, regarding the Website's operation, content, or availability.

We do not guarantee that the Website will be error-free, uninterrupted, or free of viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, Mr. Pure Water shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of—or inability to use—this Website.

This includes, but is not limited to, damages for errors, omissions, delays, loss of data, or service interruptions.

Indemnification

You agree to indemnify and hold harmless Mr. Pure Water, its owners, employees, and affiliates from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or misuse of the Website.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

Changes to These Terms

Mr. Pure Water reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of the Website constitutes acceptance of the updated Terms.

Questions About These Policies?

To ask about this Privacy Policy or these Terms, to request access to or deletion of your personal information, or to schedule a water test, reach us using the details below.

Phone 772-290-5223
Email info@bestwaterheater.com
Mailing Address Mr. Water Heater
Naples, FL 34102
Click to Call: 772-290-5223